Internal Service Request Management
A centralized platform for submitting, tracking, and resolving service requests across hospital departments to enhance communication, reduce response times, and improve operational efficiency and reporting to enhance service quality across all operations.
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Efeedor enables seamless customer onboarding with rapid delivery of hospital cloud software licenses, mobile apps, QR codes, and web links, typically completed within three days.
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Staff members identify a need or issue, assign a priority level (e.g., high, medium, low) based on predefined criteria, and submit a service request form in the system.
System routes the request to the appropriate department and The department head or team lead receives notification of the new request.